機翻

2018年5月22日

我們正在繼續調查一個問題，即玩家啟動遊戲並查看遊戲徽標，但遊戲關閉後沒有錯誤資訊。

如果您在Xbox上遇到此問題，請發送電子郵件至[email protected]，並詳細描述正在發生的事情以及您的Gamertag。如果您在PC上遇到此問題，請按照以下步驟操作。

看看遊戲啟動日誌。

獲取啟動日誌：

按WinKey + R

粘貼%localappdata%\ Packages \ Microsoft.Dayton_8wekyb3d8bbwe \ LocalState \ StateOfDecay2 \ Saved \ Logs然後單擊確定

將StateOfDecay2.launch.log複製到您的桌面

如果日誌以“無法選擇D3D11適配器”結束，請再次檢查是否已安裝最新的Windows更新，更新了影片卡驅動程式，並重新啟動了機器，然後再次嘗試啟動遊戲。

如果這些修補程式不起作用，或者日誌以其他任何內容結束，請將它和您擁有的任何其他資訊(DxDiags，存儲日誌，事件查看器日誌等)發送到[email protected]，以便我們可以進一步調查。

官方原文

We are continuing to investigate an issue where players launch the game and see the game logo but the game then closes with no error message.

If you are hitting this issue on your Xbox please email [email protected] with a detailed description of what is happening and your Gamertag. If you are hitting this issue on your PC please follow these steps.

Look at the game startup log.

Getting Startup Logs:

Press WinKey + R

Paste %localappdata%\Packages\Microsoft.Dayton_8wekyb3d8bbwe\LocalState\StateOfDecay2\Saved\Logs and click OK

Copy StateOfDecay2.launch.log to your desktop

If the log ends with “Failed to choose a D3D11 Adapter.” then please double check that you have installed the latest windows updates, updated your video card driver, and rebooted your machine before trying again to launch the game.

If those fixes don't work, or the log ends with anything else, please send it and any other information you have (DxDiags, store logs, event viewer logs, etc.) to [email protected] so we can investigate further.