隨著上周五《寶可夢朱/紫》的發售，"Switch性能太差"登日推熱搜，玩家反映在NS上玩《寶可夢：朱/紫》體驗很差。不少粉絲在論壇呼籲退款，還有玩家在寶可夢板塊分享了退款流程以及方式。

目前，有不少玩家已經退款完畢，通過任天堂的客服反饋成功推掉了《寶可夢：朱/紫》的數位版。玩家表示，只要在郵件中寫明對遊戲體驗的不滿就有機會退款成功，隨後客服會詢問你的電子郵件地址，以驗證您的付款訊息以及Switch的序列號，之後就會返還你的購買款。

不過還有玩家提醒，不論你對遊戲有多麽不滿，對退款有多麽急切也請不要對客服人員惡語相向，畢竟他們也是打工人。

退款模板（僅供參考）：

Hi there! I bought Pokemon Scarlet last night, and I played for about an hour or two and unfortunately the game runs incredibly poorly. I don't normally reach out in these instances, but frankly I think would really appreciate a refund as I can't see myself enjoying playing this in its current state. Would that be at all possible?

來源：遊俠網